FAQs
Custom-made
Is it possible to make custom-made furniture for an outdoor or indoor space?
Yes, COZIP offers various custom project options for your pool beds, sun loungers, or beach mattresses.
You can choose colors, sizes, and fabrics to best suit your specific needs, whether you are furnishing your pool, terrace, a private beach, a hotel, or another professional establishment.
You can contact us by email at bonjour@cozip.fr or call us at 04 12 05 20 80.
Payment methods
What are the available payment methods?
Credit cards (MasterCard, Visa, American Express, Discover, JCB...)
Apple Pay, Google Pay
Paypal (4-installment payment available)
Is it possible to pay in installments?
Yes, you can pay in 4 interest-free installments with Paypal.
Delivery
What are the delivery times?
Delivery times are between 2 and 3 weeks.
What should I do if my package is damaged or lost?
You must immediately make a reservation on the carrier's delivery note and send an email to bonjour@cozip.fr with photos of the damaged package.
How to get delivered abroad?
Please contact us at 04 12 05 20 80 or by email at bonjour@cozip.fr
About 100% made in France
What guarantees product traceability?
Our products are certified Origine France Garantie.
It is the only certification of origin that is transparent and verifiable by a third-party organization.
Maintaining your Cozip furniture
How to winterize your Cozip furniture?
To best preserve your Cozip furniture, it is important to keep your furniture dry. For this, we offer protective covers adapted to your beds as well as bases to elevate them and thus allow for better water drainage.
How to maintain our Cozip furniture?
- We recommend cleaning with water and Marseille soap, and definitely no high-pressure jets like Karcher.
- Your product is waterproof to a certain extent; it is not suitable for immersion. In case of heavy rain (use a protective cover or put it away).
- The product is not suitable for children or adults to jump on impulsively. It's better to buy a trampoline :)
Choosing the right outdoor furniture
Which high-end furniture should you choose for a pool area?
For a pool area, it is recommended to choose outdoor furniture designed to resist UV rays, humidity, salt, and chlorine.
At COZIP, our collections of high-end pool beds, beach mattresses, and sun loungers are designed for permanent outdoor use, both in private residences and in hotel environments.
What is the difference between a pool bed and a classic deckchair?
A pool bed offers a wider surface, superior comfort, and a more stable structure than a traditional sun lounger.
COZIP designs professional pool beds for extended use around a pool, on a terrace, or by the sea, with more resistant and higher quality materials.
Better understanding outdoor fabrics
Is a thick fabric necessarily of better quality?
No. Thickness alone does not guarantee UV resistance or comfort. Quality primarily depends on the fiber structure and the treatments applied.
Is Batyline suitable for pool beds and beach beds?
Yes. Its stability under tension and resistance to marine environments make it a textile particularly suitable for your sun lounger.
Can Élitis fabrics be used outdoors?
Some of our outdoor furniture collections are designed for use in outdoor or semi-outdoor environments, while maintaining high aesthetic standards.
Get in touch
Questions about your order or a general inquiry?
