FAQs
Special requests
I am a professional and I would like a quote
Please send an email to bonjour@cozip.fr
or call us at 04.12.05.20.80
To request a personalized quote
Please send an email to bonjour@cozip.fr
or call us at 04.12.05.20.80
Delivery
What are the delivery times?
Our products are 100% French and manufactured on our premises. Delivery times are therefore between 2 and 3 weeks.
What should I do if my package is damaged or lost?
Immediately make a reservation on the carrier's receipt. Send an email to bonjour@cozip.fr with photos of the damaged packages.
How to get delivered abroad?
Please contact us at +334 12 05 20 80 or by email at bonjour@cozip.fr
About 100% made in France
What guarantees product traceability?
Our products are certified Origine France Garantie.
It is the only certification of origin that is transparent and verifiable by a third-party organization.
Maintaining your Cozip furniture
How to winterize your Cozip furniture
To best preserve your Cozip furniture, it's important to keep it dry. To help with this, we offer protective covers tailored to your beds, as well as bases to raise them and allow for better water drainage.
How to maintain our Cozip furniture?
-We recommend cleaning with water and Marseille soap. Do not use a high-pressure jet such as a Karcher.
-Your product is waterproof up to a certain limit, it is not suitable for immersion. In case of heavy downpour (protective cover or shelter)
- The product is not suitable for children or adults who jump wildly. It is better to buy a trampoline :)
Get in touch
Questions about your order or a general inquiry?
